Tag: Attention span

8
Jan

Customer Enchantment: No excuse for being boring

Why every touch point should be a moment of customer enchantment The average client’s attention span is smaller than that of a goldfish. And it gets worse every year. Do you know the average attention span of teenagers? 2 seconds. One. Two. And there they go. This cause of this decrease is staring us in the face: the bombardment of

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